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Service you can count on

Quality and care doesn't end with you purchasing a new car. With smart, it's only the beginning. Your local smart dealership is your first choice when caring for your smart. By offering premium service and attention to detail you can expect an exceptional journey with your smart right from the start. We want you to know all about smart ownership, assistance and comprehensive smart offering, even before your first drive.

A worry-free electric experience

Driving electric is not only about the EV lifestyle, the comfort of your car or the convenience of charging. With the smart #1 and smart #3, it's also about the service that leaves you optimistic and worry-free on a daily basis.

Our Integrated Service Package comes with your smart vehicle to ensure a worry-free EV experience. It includes Maintenance and Wear & Tear for 3 years and a renewal of Roadside Assistance, if the vehicle is serviced at smart Authorised Service Partners.

Warranty Extension

Reliability you can trust. The Integrated Service Package includes a warranty of 3 years from smart. This way, your all-electric journey is even more worry-free right from the start.

Maintenance and Wear & Tear package

We've got your back: The Maintenance and Wear & Tear package covers inspection and maintenance work within the first service, including the wear and tear parts. It's valid for 3 years.

Roadside Assistance (RSA)

Smart roadside assistance forms part of the vehicles initial 3 year integrated service package, after this period roadside assistance is automatically renewed each time your vehicle receives its service through an authorised Smart service workshop. RSA is valid from the initialregistration date to the first due service - or up to 8 years, if serviced at a Smart service workshop.

High-voltage component warranty

With the Integrated Service Package, we really thought of everything. You get a high-voltage component warranty, covering the HV battery for 8 years & HV vehicle control unit, e-motor and controller for 8 years.

Roadside Assistance

Emergency? Call +353 (1) 5632910 to contact our 24/7 helpline for Roadside Assistance.

Emergency Number is 112 or the SOS function in the car.

The help you need, when you need it

Wherever you're located, you can count on smart RSA 365 days a year. It doesn't matter whether it's an accident, vandalism, attempted theft or theft of vehicle parts, breakdown or any other minor mishap – you can request smart RSA whenever you need them most. The smart Customer Engagement Centre (CEC)/GD Call Centre telephone number is integrated into your vehicle. Hence you can reach us with a press of the Help section from the Digital Head Unit (DHU) of the car.

How do my crash sensors intervene?

In the event of an emergency, the smart emergency call (e-Call) system can help significantly speed up the arrival of the rescue services at the accident scene. The emergency call can be triggered automatically by the crash sensors, or manually by the driver using the SOS button in the overhead control panel in the vehicle.

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